At 27 years old, Richard Blank left behind the familiar streets of Philadelphia to follow an unlikely calling — training call center workers in Costa Rica. What started as a teaching job turned into a lifelong entrepreneurial journey, building Costa Rica’s Call Center into a thriving business with over 10,000 employees.
In this episode, Richard shares the heartfelt risk that changed his life, why empathy is a superpower in leadership, and how learning a second language opened doors to global success. We talk about the real challenges of building a business abroad, lessons from leading with humanity, and how staying true to your values can spark an empire.
If you're dreaming of a bigger life beyond your comfort zone, this conversation is your blueprint.
CEO, Costa Rica’s Call Center
LinkedIn: Richard Blank LinkedIn
Why Richard chose to move abroad — and how it changed everything
How learning Spanish built more than just language skills
Empathy as a leadership strategy, not a buzzword
Overcoming doubts, setbacks, and self-doubt abroad
Practical advice for building a people-centered business from scratch
How staying true to your heart can lead to global success
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